I’m Erika Heeren-Moon.

Technology Policy,
Law, Marketing & Entrepreneurship

About Me.

I am an award-winning communications professional, author, freelance reporter, and entrepreneur with nearly two decades of field experience. After a rewarding and successful journey in the fractional marketing world, I transitioned to my next phase – a career in research, teaching, and advocacy.

 

 

I hold a Bachelor of Science in Communication with a double minor in Public Administration and Small Business from Colorado State University, and a Master of Arts in Communication, Culture and Technology from Georgetown University.

 

 

Currently, I am pursuing a JD at Rutgers Law School and a Ph.D. with the School of Public & International Affairs at Virginia Tech. My research focus is technology policy related to cybersecurity, commerce, competition, and the future of work in the U.S. federal sector.

Research Topics

Competition Law & Policy Related to Nascent Technologies
Researching how current M&A law and policy impacts gateways to innovation and accessibility for small businesses in the fluid technology market.
Organizational Socialization of Technology Systems in the Federal Sector
How does the organizational domestication of a new technology impact the long-term ROI of that platform? How does it impact the security of the platform in the context of U.S. federal agency operations?
Equitable Internet Access for Economic Stability: Challenges, Opportunities & Regulatory Considerations
Researching the impact of spectrum sharing policy as it relates to Internet access across the U.S.
Privatization of Federal Technology Services
Researching the impact, influence, and practice of the use and placement of private contractors for federal agency technology services.
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Recent Projects

Presentation: Applying rural community behavior data to the U.S. Federal Broadband Data Map for effective policy decisions.

This paper presents foundational research to contribute to the discussion surrounding broadband access data. In this paper, an approach to quantifying community behaviors across critical demographics for broadband mapping is explored and a research roadmap presented. Ultimately, the goal of this research is to offer a recommendation for improvement of the U.S. federal broadband map data process to establish the best holistic representation of broadband access for public policy research and decision making. The paper explores two initial research questions. First, how have community behavior and requirements data been collected and considered in U.S. broadband development initiatives, subsidies, and policies? Second, how have community behaviors been quantified in previous policy research? Currently, the FCC collects broadband service data using Fabric, which is a dataset of all U.S. locations where fixed broadband internet services current exists or could be installed based on coverage areas. The data on coverage areas is provided to the FCC by the Internet Service Providers (ISPs). Consumers across the U.S. can challenge coverage if an ISP says that they provide coverage in that area, but no reliable coverage is actually available. The ISPs submit their data every six months, and consumer “challenges” to broadband availability are reviewed on an ongoing basis. Academic, policy, and industry researchers have frequently leveraged the Federal Communications Commission (FCC) Broadband Map tool to simulate broadband access scenarios and to recommend policy decisions to provide equitable access to high-speed internet across urban, suburban, rural, and tribal areas. However, there is substantial research raising concern on the quality of the data and – by extension – the quality of the results of research using that data. Previous recommendations for improving data processes for the National Broadband Map focus on the data that was already being collected – is there coverage, and how reliable is that coverage? This paper expands the discussion by recommending that data reflecting social behaviors and economic considerations within individual communities across different regions would be beneficial in making policy decisions related to spectrum allocation, federal funding for broadband providers, and establishing actual need and impact for end users. The first phase of this research consists of a literature review of previous research, including examples from relevant international case studies. The second phase of this research is to establish use cases to test the relevance and variances between rural areas in different regions. Data from the Census Bureau, the Bureau of Labor Statistics, the U.S. Department of Education is referenced. This data is analyzed in the context of the National Broadband Map data.

Citation: Heeren-Moon, E., Burger, E. (2024). Applying rural community behavior data to the U.S. Federal Broadband Data Map for effective policy decisions. [Accepted paper presentation]. The Research Conference on Communications, Information and Internet Policy (TPRC). Washington, DC. September 2024.

Presentation: A Survey of Policy Issues in Spectrum Sharing on the 12GHz Band

When considering spectrum sharing, the concept of regulatory certainty drives regulators to consider worst-case scenarios to evaluate potential impacts to incumbents. If a second use will never interfere, then all is good. However, in scenarios where the worst case is unlikely to occur, it means alternate uses may not be considered, the alternate use may have unnecessary limi-tations, or the incumbent may lose access to the band if the new use is deemed in the public interest. This paper reviews the re-cent history and discourse associated with spectrum sharing in the 12 GHz band. The paper examines socioeconomic consider-ations of the band. Finally, opportunities for future policy re-search with a focus on developing a dynamic policy framework for coexistence between services in the band are presented.

Citation: Heeren-Moon, E., Burger, E. (2024). A survey of policy issues in spectrum sharing in the 12 GHz band. [Accepted paper presentation]. IEEE Int. Symposium on Dynamic Spectrum Access Networks (DySPAN). Washington, DC. May 2024.

Risk, reputation and responsibility: Cybersecurity and centralized data in United States civilian federal agencies

The existing US federal interagency cybersecurity policy needs to be more cohesive to effectively secure the centralized data initiatives delineated in Title III of the Foundations for Evidence-Based Policymaking Act of 2018. The need for more consideration for updating the federal interagency cybersecurity protocols demonstrates a missed opportunity and raises concerns regarding the risk of the shifting federal data structure. This paper focuses specifically on the interagency infrastructure required to maintain centralized access to data in the federal government from a cybersecurity context. This paper argues that a proactive standardized cybersecurity and infrastructure modernization process for a data centralization policy is necessary to maintain trust and reputation in government works, protect personal privacy, and generally act for the public good.

Citation: Heeren-Moon, E. (2023). Risk, reputation and responsibility: Cybersecurity and centralized Data in United States civilian federal agencies. Telecommunications Policy. https://doi.org/10.1016/j.telpol.2023.102502.

Spectrum Sharing of the 12 GHz Band with Two-Way Terrestrial 5G Mobile Services: Motivations, Challenges & Research Road Map

Telecommunication industries and spectrum regulation authorities are increasingly interested in unlocking the 12 GHz band for two-way 5G terrestrial services. The 12 GHz band has a much larger bandwidth than the current sub-6 GHz band and better propagation characteristics than the millimeter-wave (mmWave) band. Thus, the 12 GHz band offers great potential for improving the coverage and capacity of terrestrial 5G networks. However, interference issues between incumbent receivers and 5G radio links present a major challenge in the 12 GHz band. If one could exploit the dynamic contexts inherent to the 12 GHz band, one could reform spectrum sharing policy to create spectrum access opportunities for 5G mobile services. This article makes three contributions. First, it presents the characteristics and challenges of the 12 GHz band. Second, we explain the characteristics and requirements for spectrum sharing at a variety of levels to resolve those issues. Lastly, we present several research opportunities to enable harmonious coexistence of incumbent licensees and 5G networks within the 12 GHz band.

Citation: Hassan, Z., Heeren-Moon, E., Sabzehali, J., Shah, V., Dietrich, C., Reed, J. Burger, E.W. (2023). Spectrum Sharing of the 12 GHz Band with Two-way Terrestrial 5G Mobile Services: Motivations, Challenges, and Opportunities. IEEE Communications Magazine. https://doi.org/10.1109/MCOM.007.2200699.

Heeren-Moon on Ezrachi & Stucke, How Big-Tech Barons Smash Innovation

Ariel Ezrachi and Maurice Stucke have produced multiple joint research projects on competition policy with a specific focus on technology policy. Their most recent work, How Big-Tech Barons Smash Innovation - and How to Strike Back, builds upon existing research while applying nascent issues developing in the Big Tech community. In competition research, there is a constant triangular struggle between economic policy, past competition policy, and the roller coaster of changes unique to the technology industry. Ezrachi and Stucke strike a reasonable and intriguing balance between these three concerns.

Citation: Heeren-Moon. E. (2023). Heeren-Moon on Ezrachi & Stucke, “How Big-Tech Barons Smash Innovation – and How to Strike Back.” Gnovis Journal Vol. 23. pp 141-143. https://doi.org/10.57928/5g71-x570.

Calculating Return on Investment in a Department of Defense Context: A Pilot Study

With few exceptions, there does not exist a generic framework for reliable calculations of return on investment (ROI) with Department of Defense (DOD) that effectively take into account the unique mission values for DOD acquisition. This research explores the questions of whether the DOD can benefit from such an ROI acquisition model, and how that model may be implemented. In this paper, the researchers examine methods by which the DOD currently approaches acquisitions and what methods are used for creating Request for Proposals, evaluating bids, and awarding contracts. This information is then contrasted with how the private sector applies ROI models in acquisitions to identify critical differences and challenges in applying these methods to the DOD. Our results support that an ROI model can be built to encompass DOD objectives to enable the acquisition of superior systems and services and at the same time speed the contract process, better aligning bidders' interests with the DOD and addressing critical acquisition issues. Further, this research identifies specific areas where such a model can be applied in the short term to increase efficiency in internal acquisition data analysis and examines using a Single Source of Truth (SSoT) framework.

Citation: Heeren-Moon, E., Burger, E., Dillon-Merrill, R. (2023). Calculating Return on Investment in a Department of Defense Context [Paper presentation]. 20th Annual Acquisition Research Symposium, Naval Postgraduate School. Monterey, CA. https://dair.nps.edu/handle/123456789/4886.

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